Agreement Overview

Welcome to AERONTOGEL, operated by RIMBA AERON LINK TERPERCAYA INDONESIA RAYA. These Terms and Conditions ("Terms") govern your access to and use of our analytics platform, services, and related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

These Terms constitute a legally binding agreement between you (either an individual or a single entity) and AERONTOGEL. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1. Definitions and Interpretation

In these Terms, the following definitions apply:

• "Platform" refers to the AERONTOGEL analytics platform, including all software, applications, interfaces, and associated services.
• "Services" means the analytics services, data processing, insights generation, and related offerings provided through the Platform.
• "User" refers to any individual or entity that accesses or uses the Platform or Services.
• "Customer Data" means any data, information, or content uploaded, submitted, or processed through the Platform by Users.
• "Analytics Output" refers to the insights, reports, visualizations, and other outputs generated by the Platform.
• "Subscription" means the paid access plan to the Platform and Services.

2. Account Registration and Security

To access certain features of the Platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

AERONTOGEL reserves the right to refuse registration, suspend, or terminate accounts in our sole discretion.

3. License Grant and Restrictions

Subject to these Terms and your compliance with them, AERONTOGEL grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services for your internal business purposes.

You agree not to:

• Reverse engineer, decompile, or disassemble the Platform
• Use the Services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Platform
• Interfere with or disrupt the integrity or performance of the Platform
• Remove any proprietary notices or labels from the Platform
• Use the Platform to develop a competing service
• Share account credentials or access with unauthorized users

4. Data Rights and Responsibilities

4.1 Customer Data Ownership: You retain all rights, title, and interest in and to your Customer Data. By submitting Customer Data to the Platform, you grant AERONTOGEL a worldwide, non-exclusive license to process, analyze, and store such data solely for the purpose of providing the Services.

4.2 Data Accuracy: You are solely responsible for the accuracy, quality, and legality of Customer Data and the means by which you acquired it.

4.3 Prohibited Data: You agree not to submit any data that is illegal, infringing, or violates any third-party rights. This includes but is not limited to sensitive personal data without proper consent, copyrighted material without authorization, and data subject to export controls.

4.4 Analytics Output: Subject to your compliance with these Terms, you own the Analytics Output generated from your Customer Data. AERONTOGEL reserves the right to use aggregated and anonymized data for platform improvement, research, and development.

5. Subscription and Payment Terms

5.1 Subscription Plans: AERONTOGEL offers various subscription plans with different features and limitations. Details of current plans are available on our website.

5.2 Payment: You agree to pay all fees specified in your selected subscription plan. Fees are billed in advance and are non-refundable except as required by law.

5.3 Price Changes: We reserve the right to change subscription fees upon 30 days' notice. Price changes will not affect existing subscriptions until renewal.

5.4 Taxes: All fees are exclusive of taxes, which you are responsible for paying where applicable.

6. Service Level Agreement and Support

6.1 Availability: AERONTOGEL aims to provide 99.9% platform availability, excluding scheduled maintenance and circumstances beyond our reasonable control.

6.2 Support: Technical support is available to subscribed users through designated channels. Response times vary based on subscription level.

6.3 Service Changes: We reserve the right to modify or discontinue features of the Services at any time, with notice to affected users.

7. Intellectual Property Rights

7.1 Platform IP: The Platform, Services, and all related software, algorithms, and technology are owned by AERONTOGEL and protected by intellectual property laws.

7.2 Trademarks: The AERONTOGEL name, logo, and related marks are trademarks of RIMBA AERON LINK TERPERCAYA INDONESIA RAYA and may not be used without express written permission.

7.3 Feedback: Any feedback, suggestions, or ideas you provide regarding the Platform may be used by AERONTOGEL without obligation to you.

8. Confidentiality

Both parties agree to protect the confidentiality of each other's proprietary information received during the term of these Terms. Confidential information includes business plans, technical information, and customer data.

Confidentiality obligations survive termination of these Terms for a period of three (3) years, except for trade secrets which remain protected indefinitely.

9. Limitation of Liability

9.1 No Warranty: The Services are provided "as is" without warranty of any kind. AERONTOGEL disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

9.2 Limitation: To the maximum extent permitted by law, AERONTOGEL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

9.3 Cap: Our total liability arising out of or related to these Terms shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless AERONTOGEL, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Services in violation of these Terms
• Your violation of any law or third-party rights
• Your Customer Data or its processing through the Platform
• Your negligence or willful misconduct

11. Term and Termination

11.1 Term: These Terms remain in effect while you use the Services or maintain an account.

11.2 Termination by User: You may terminate your account at any time through account settings or by contacting customer support.

11.3 Termination by AERONTOGEL: We may suspend or terminate your access to the Services for violation of these Terms, non-payment, or any other reason at our sole discretion.

11.4 Effect of Termination: Upon termination, your right to access and use the Services ceases immediately. Provisions that by their nature should survive termination will survive.

12. Governing Law and Dispute Resolution

12.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

12.2 Dispute Resolution: Any disputes arising from these Terms shall first be attempted to be resolved through good faith negotiations. If unresolved, disputes shall be submitted to binding arbitration in Jakarta, Indonesia, in accordance with Indonesian arbitration rules.

12.3 Class Action Waiver: Both parties waive any right to participate in class actions or representative proceedings related to disputes under these Terms.

13. General Provisions

13.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and AERONTOGEL regarding the Services.

13.2 Amendments: We may modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance.

13.3 Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

13.4 Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure: Neither party shall be liable for failure or delay in performance due to circumstances beyond reasonable control.

13.6 Notices: Notices may be sent via email, platform notification, or postal mail to addresses provided during registration.

14. Contact Information

For questions about these Terms or the Services, please contact:

RIMBA AERON LINK TERPERCAYA INDONESIA RAYA
Legal Department
Email: [email protected]
Address: Jakarta, Indonesia
Phone: +62 21 1234 5678